Join Us!! |
Action-Electronics.com Since 1972 - Santa Ana CA. | Tel 800-563-9405 or (714) 547-5169 |
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NO Minimum Orders |
Payment, Shipping & Order Options - General Help - FAQ - RETURNS |
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Join Us!! |
Action-Electronics.com Since 1972 - Santa Ana CA. | Tel 800-563-9405 or (714) 547-5169 |
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|
NO Minimum Orders |
Payment, Shipping & Order Options - General Help - FAQ - RETURNS |
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 You can call us and provide the information needed.We will then email or FAX you the Return Authorization |
Call us at 1-800-563-9405 or 714-547-5169 |
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NOW WHAT TO DO FOR RETURNS: 1. YOU MUST OBTAIN AN RMA (Return Merchandise Authorization Number) VIA EMAIL OR CALL! 2. To Get One an RMA via Email (the best way) CLICK HERE, complete the form and email it to us. Click HERE (Email Me Return Instructions) to have the form emailed to you. 3. We will issue an RMA or provide a solution as soon as we read the email. |
| Please read this, it explains the details
and Conditions of Returns: Exceptions can be made for any of these policies, you just need to talk to us first. Please note that we can only process returns and refunds for items purchased from Action-Electronics.com or Action Electronics Storefront. Within 30 days of receipt of your order, you may return most any item or items for a full refund of the item or items if: The item in its original condition. In original packaging with all instructions, accessories, papers etc., You know, everything that came with it. No returns, refunds or exchanges on Special Orders. Returns need to be sent back prepaid freight to Action Electronics. A restocking charge of up to 15% may apply to any return allowed that is beyond 30 days of receipt. Any shortages or other similar issues must be reported within 10 days of receipt of the shipment. Unfortunately we can not refund, exchange or accept returns on: [Special Orders] Any item that has been used and or abused. Open packaged semiconductor parts. Some lighting. Tools. EPROM programmers and erasers. Batteries, unless unopened. Anything cut to length. Including but not limited to: wire, cable or sleeving. Testing equipment. Transportation charges, unless a result of our error. If a return on any of these normally non-returnable items is desired, just email us first and explain the situation. Hopefully we can come to a solution. Please inquire first on specific items first if you have any questions or concerns. A restocking charge of up to 15% may apply on merchandise returns that does not comply to the return policy or if order is refused. If, for some reason, a return is made without first obtaining an RMA, a minimum 10% restocking charge will be assessed if the return is even accepted. A minimum We really want to fair about any returns so talk to us if you have any questions. DEFECTIVE ITEMS: If you receive an item that is defective, you may return the item for exchange or refund. Exchanges will be made at no charge as soon as the item is received by us. If you need the exchange before we receive it, We can ship immediately but will have to charge for the item, credit will be issued when the defective item is received. ORDERED THE INCORRECT ITEMS OR JUST NOT WHAT YOU NEEDED: Within 30 days of receipt of your order, you may return any item ordered incorrectly for a refund. The item must be its original package and condition. With all instructions, accessories, papers etc., You know, everything that came with it. At this point, re-order the correct item online or email us the new order. We can not issue credit on freight for these returns. Sorry, there are No returns, refunds or exchanges on [Special Orders] RECEIVED THE WRONG ITEM: We messed up and sent the wrong item. Human error happens on occasion and we sincerely apologize. This is never intentional. We will ship the correct items as soon as possible. We have to charge for these but will credit you as soon as the others are returned. Credit allowed for mail or ground return transport only. • We're just like you and sure we make the occasional mistake. If so, we admit it, apologize, and immediately fix it as soon as you notify us. Being less than honest about it is obvious to you and always disrespectful. And yes, we pay for any collateral shipping costs that occur if we are in error. No sense losing our self respect and your trust over a few dollars. Understandably you will be upset, but be civil about informing us. It goes a long way facilitating the fix. The person you are emailing did not make the mistake but is here to fix any that were made. |
| INSTRUCTIONS (Merchandise
Return
Authorization)
• Copy
the below needed information and send. Highlight the text and press
Control+C. Then
CLICK HERE. |
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EXPAND YOUR SEARCH BY USING "MATCH ANY SEARCH WORDS" *123* will show everything with 123 within it. xxx123 xxx123xxx 123xxx ETC. USE "*". TO SEARCH FOR (*=everything) EVERYTHI* or *RYTHING or *EVERY* USE "?". TO SEARCH FOR (?=Single Digits) EVERYTHI??? or ????RYTHING or EVERY????? LOOKING FOR 12-1234, ALSO TRY *121234*, *12-1234* ETC... Leave off the part number prefix. Instead of XX-12345 search for *12345 or *12345* |
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Secure Shopping Cart |
In
stock quantity is not [tracked]
on the website therefore not reflected at time of order. |
